Is there a fee for using your service?
Absolutely not. Our portal is completely free-of-charge.

How can I make a reservation?
Making a reservation is very simple, secure and fast. All information is available at the link:
In any event, all offers can be of two types:
Reservations with immediate confirmation: these are reservations that can be directly made and an immediate confirmation is received as the hotels have provided their room availability in advance. Therefore the reservations are immediately valid and effective.
Reservations upon request: first you must send a request to the facilities. In the event of positive results, you can proceed by providing a final confirmation. You can contact several facilities simultaneously (even in different locations) and receive all the answers in a single e-mail.

It is true that NO amount is debited to my credit card?
It is absolutely true. In fact, your credit card is only used to guarantee the reservations and is sent to the facilities only if the reservation is confirmed.
You will then decide how to pay directly at the hotel (by cash or credit card).

Do I have to register with the site to use the reservation services?
No registration is required and there are no special conditions. Simply surf the site, add your reservations/requests and complete the reservation in an easy and secure manner.

What happens if I want to cancel my reservation?
Cancellations are free-of-charge. However, if you cancel too late, the facilities might charge you a NO SHOW fee (penalty charge debited to your credit card).
In any event, penalty charges and cancellation terms are CLEARLY indicated in every hotel’s profile and in every reservation made to provide you with greater transparency and clearness.

How can I print the details of my reservation and see the information pertaining to the facilities reserved?
Once the reservation process has been properly completed, you will receive a personal Reservation Code in addition to a summary e-mail indicating all data.
Using this code, you can access your reservation management panel through the special section located at the top right-hand corner of every page.
From here you can print the vouchers relating to your reservations, contact the facilities, view information (including a map) as to how to reach the facilities and also cancel reservations.

The site is truly easy to use but is it secure too?
The site is a secure site as it uses the current security protocols for on-line data operations (SSL 128 bit encryption).
This is a security standard used by all banking sites.
Furthermore, our portal is GeoTrust security-certified.
By clicking on the special symbol located on every page of the portal, you can verify this certification in addition to being certain of the legitimacy of the domain name and web address.

When does the reservation become truly valid?
In the event of reservations with immediate confirmation, the reservation is valid and confirmed the moment it is completed (in fact, you are directly asked for your credit card information as a guarantee). In the event of reservations upon request, first you must send an availability request to the facilities. Once you have received the answers (in a single e-mail if you contacted several facilities), you will decide if and which reservations to confirm (it is only at this point that you are asked for your credit card information as a guarantee). Once you receive the final confirmation from the facility (in order that both parties are 100% certain), the reservation is intended valid and confirmed.

Can multiple reservations be made in a single session?
Our on-line reservation platform is truly flexible and can be used for individual as well as multiple reservations (different accommodations for different destinations). Simply add the various choices to your virtual cart. It is truly an effective system. Try it to trust it!